07784067425Contact info
Surrey Heating Specialists Limited
Company number 9840082
Office: 01784 252107
Mobile: 07784067425
E-mail: [email protected]
Address: Ashwells Associates Limited, 54a Church Road, Ashford, Middlesex, TW15 2TS
Areas We Cover
All the TW,KT,SM,GU,SL,RG,SW,W,UB post codes.
If you are outside of these areas please feel free to call us to check for availability in your area.
Contact form
Complaints
We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied.
To ensure we are able to put things right as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction.
As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards.
In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible. Either call us on 01784252107 or write to us at 54a Church Road Ashford TW15 1NF, Or you can email us at [email protected] and we aim to respond within 7 days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised.
Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact them on 0117 456 6031 or via their website here